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Terms of Service

These terms govern your use of the DigiOwl website and set out the general basis on which we provide digital services. DigiOwl is a brand of Elite Sports SKB (Proprietorship), GSTIN 09BRGPA0076E1Z7. These are website terms and do not replace a project-specific contract.

Last updated: 27 September 2026

Using this website

By using this website you agree to use it lawfully and not to disrupt, misuse, or attempt to gain unauthorized access to it. Content on the site is provided for general information and may change without notice.

Our services

DigiOwl provides digital services that may include:

  • Website design and development
  • E-commerce development
  • WordPress and Shopify development
  • SEO and digital marketing
  • Website maintenance and support
  • CRM setup and business automation
  • Other digital services agreed with the client

The specific services, deliverables, and scope for any engagement are defined in a separate proposal or contract agreed with the client.

Project scope

All deliverables are based on the scope of work set out in the agreed proposal or contract. Anything outside that scope is treated as a new request and may require a revised timeline, additional charges, or a separate agreement.

Client responsibilities

  • Providing accurate and complete information.
  • Providing the content and assets required for the project.
  • Giving timely feedback and approvals.
  • Providing access and credentials where necessary.
  • Ensuring you own or have the rights to any content, logos, or materials you supply.

Delays in any of the above may affect agreed timelines.

Revisions

Revisions are governed by the agreed scope of work. The number and type of revisions included are defined per project. Additional revisions beyond that scope may be quoted separately.

Third-party services

Projects often rely on third-party platforms and services, including hosting, domains, plugins, apps, payment gateways, APIs, advertising platforms, and SaaS tools. These are governed by their own terms and fees, and their availability, pricing, policies, and approvals are outside DigiOwl's control.

Payments

Payments are made according to the contract and agreed scope of work between DigiOwl and the client. There is no single fixed payment schedule or percentage that applies to every project; payment terms are defined in each project's proposal or contract.

Support

DigiOwl provides 1-on-1 dedicated support, with direct communication and ongoing assistance for the duration and scope agreed with the client. Support, maintenance, and ongoing work remain subject to the agreed engagement. We do not offer unlimited work or unlimited support outside an agreed arrangement.

Intellectual property

  • Client-owned materials (content, logos, brand assets you provide) remain yours.
  • Deliverables created by DigiOwl transfer to you as set out in the applicable contract, typically on full payment.
  • Third-party assets, licensed software, open-source components, and templates, plugins, or apps remain subject to their own licenses and owners.
  • DigiOwl may retain rights to its underlying tools, frameworks, and know-how, and may reference completed work in its portfolio unless agreed otherwise.

Cancellation and termination

Either party may end an engagement in line with the applicable contract. Work completed and costs incurred up to the point of termination remain payable as agreed. For details on cancellations and refunds, see our Refund & Cancellation Policy.

Limitation of liability

To the extent permitted by law, DigiOwl is not liable for indirect or consequential losses, or for issues arising from third-party services outside our control. Our total liability in connection with an engagement is limited as set out in the applicable contract. Nothing in these terms excludes liability that cannot be excluded by law.

Confidentiality

Each party will treat non-public information shared for an engagement as confidential and use it only for that engagement, except where disclosure is required by law.

Changes to services and terms

We may update our services and these terms from time to time. Updated terms take effect when posted on this page.

Governing law

These terms are governed by the laws of India, and the courts of Firozabad, Uttar Pradesh, India have jurisdiction, unless a specific contract states otherwise.

Contact

Questions about these terms? Contact Elite Sports SKB at hello@digiowl.in or +91 70880 45427. Registered address: 670, SH 104, Near Temple, Mehrabad, Shikohabad, Firozabad, Uttar Pradesh – 283135.

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